What our customers say...
We are lucky to have very happy customers here at homes4u, and have received numerous testimonials. Below are a selection of reviews posted online.
We hope all our customers are happy with the service they receive, thumbs up or thumbs down we would really love to hear about your experience.
- Mrs Wrenn, Vendor
This was my first time selling a property and being in a chain. Paul helped me on numerous occasions giving me details on how it all worked and kept me completely in the picture. Nearing completion I was panicking about time being taken with packing and I was concerned I wouldn't get everywhere as clean as I wanted. Paul found me a cleaner that made my house sparkle. This took pressure off me and again Paul helped prevent what is already a stressful situation become even more stressful. I have also found Helen very helpful when phoning up and Simon also helped. The team at this branch have certainly all helped me feel a lot better about this process. Thank you! Additionally, my house went on the market on the Saturday, four viewings after and had accepted an offer on the Wednesday.
- Stuart, Tenant
I would like to express my thanks to Helen for going that extra mile to secure a property to rent which suited our needs. It was down to Helen who persuaded the landlord of the property to give us a few more days to secure the tenancy following a longer than anticipated completion / sale of our previous property. Thank you.
- Daniel, buyer
This was the most straight forward and stress free purchase I have forever made. From the initial viewing to picking up the keys, I was very pleased with the attitude and professionalism of Paul and Simon. No pressure at all and very helpful. I am now using them to let the property as well. Very happy with the service both Paul and Simon have provided so far.
- Chris, landlord
homes4u let our student home to 4 students within 2 months of asking - very positive and very professional. Andrew Harrison visited the property and took photographs and handled the initial paperwork that we completed. Good communication on email and by telephone - very impressed.
- Laura, Tenant
The agency were very helpful and arranged a house viewing for us immediately, making sure it was suitable for us all. As students, they helped us with the application process and made us feel welcome to contact them if we had any questions, which they responded to quickly. I would definitely recommend homes4u, they have an excellent customer service!
- Tracey, Tenant
I needed a rental property quickly after moving back to the UK from overseas. I found the staff most helpful, friendly and efficient. They made an otherwise stressful move, smooth and simple.
- M Swain, Vendor
Paul & Simon were extremely helpful with all the details of my sale & always returned my calls or emails, which is very important when you need information quickly for the solicitor. I felt they knew exactly what was going on with my sale and could answer any questions I had.
- John H, Managed landlord and vendor
I've been using homes4u for 10 years to manage my rental property and they have been excellent throughout, dealing with efficiently with maintenance issues and payment issues. I then chose to sell my house through homes4u and the sales service continued to be excellent. Recommended.
- Tom and Amy, buyers
We used Homes4u when buying our first house. They were fantastic throughout the process and I could not recommend them highly enough. Throughout the purchase they made sure we were kept up to date with everything and came back to any queries as quickly as possible. They were very friendly in their approach and were always happy to take calls no matter how many times we had phoned that day. If we are in a position to buy/sell in the future then we will definitely use them. Very professional and took the stress away from buying.
- Alan, landlord
I am so pleased that I attended last night’s landlord seminar. Sean is not only very knowledgeable but also interesting as he managed to put over his message in a way that someone without a legal background could easily understand. He combined serious business with some humour. Very informative evening and I am most pleased that I attended.
- DB Landlord
Let the house quickly and efficiently keeping me informed with all up to date details regarding tenants history deposits and works required , all the while, fairly maintaining both my (landlord) interests as well as my new tenants. Accessibility to all staff concerned with this particular letting were was easy and all were clued up as to the progress of the whole process”
- Tarnya Tenant
start to finish I felt like I was looked after by homes4u. The communication was perfect from all the staff
- Russ Landlord
From a landlords point of view I think they are excellent and would have no problem recommending them
- Gareth Buyer
We found homes4u to be an excellent estate agent and the level of customer service provided was beyond my initial expectations