Staff Profiles

Carolyn Mellor

Owner and MD

With my roots in retail I bring an eye for detail and a passion in customer service to the property industry. Creating a well trained team with a single vision and desire to be the best is my measure of success.
My experience of opening the first Dorothy Perkins in Northern Ireland and then a further 9 before moving to England to be responsible for multi sites in the North West has given me the knowledge required to run a business and understand the need for strong procedures and measuring performance.
Being part of a unique book club of entrepreneurial females who meet once a month in various restaurants around Manchester provides me with a welcome laugh at life. I live in the city centre and am spoilt for choice for theatres and entertainment…….and the great thing is I can walk home afterwards!

Ann Durrell

Director of Development

I fell into the property industry by accident in 1998 when I was looking for a temporary job after finishing sixth form college. I must have found my vocation as I have been in the industry ever since, the majority of it with homes4u.

My experience with homes4u spans from home advisor level to Branch management and I have spent time in the sales and rentals departments in the City Centre, Withington and Altrincham.

In 2015 I moved into the executive team as Director of Development. My role is really varied and involves developing policies and procedures, marketing (digital and off line), event management systems and IT amongst many other things.

I hold NFOPP Technical Award Level 3 in Residential Lettings and Property Management and Residential Sales. NVQ in Residential Lettings and Property Management. More recently I have completed a professional 10 week course in Search and Social Media at Salford University as well as short courses in digital marketing and social media.

When I am not working I write theatre reviews for a website and enjoy hanging out with my friends and family. I have also recently taken up trampolining keep fit which is interesting!

Matthew Cotton

Director of Finance

Originally from North Manchester I joined homes4u in 2000, working in the property management and lettings departments before moving in the property accounts department.
In my role as Director of Finance I handle the business’s financial planning and budgeting, developing financial procedures and systems, and oversee the financial team.
I am a committee member of Edenfield Cricket Club and also the 2nd II captain for the 2016 season.

John Temperton

Sales Manager

I have had a wealth of experience in the property industry, working both as a Sales Manager and a Letting Manager for over 12 years in a small independent Estate Agency.
I started with homes4u in July 2017, as a Senior Sales Negotiator and Valuer at the City Centre Branch. The position involves visiting home owners to give advice on the valuation of their homes and offering the highest level of customer service and professionalism throughout the sale process.
My passion for property started in 2002 when I bought my first investment property and subsequently started working as a Valuer in Leeds, and the rest as they say is history! I currently hold the NFOPP Level 3 in Property Management which I achieved in 2014. I have a young family with two boys who tend to keep me busy most weekends and in my spare time.

Tel: 0161 236 8606

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Catherine Proctor

New Homes and Investment Manager

I started my property career in 2002 and my experience although varied, centres on New Build Homes and Investment sales. In my role as New Homes and Investment Manager at homes4u I work alongside developers, helping to market both off plan, as well as new build residential and investment opportunities.

Having worked across various areas of the property industry I can say I have found my passion in the investment and new home sectors.

When I am not in the office I try to keep fit by going to boot camps in the park or by going on walks. I also enjoy travelling, dining out and spending time with my wonderful family.

Tel: 0161 236 8606

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Poppy Lockwood

Senior Lettings Negotiator and Valuer

Originally from Middlesbrough, settled in Manchester after University where I gained a BA Hons Philosophy at MMU / NEBOSH General Certificate.
I started with homes4u in 2015 as a Viewings Representative and in 2016 I made the move to Home Advisor. As part of the Lettings Team I help landlords who have a property to let and customers who are looking for a property to rent.
I am currently studying for NFOPP in Residential Lettings and Property Management. Outside work, i’m a Golfer and like socialising with friends.

Tel: 0161 448 0090

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Jacqueline Rattray

Sales Negotiator & Progressor

I started working in the property industry in 2007 as a conveyancing secretary and later progressed to the level of paralegal. I started working at homes4u in July 2017 as a Sales Negotiator and Progressor in the city centre branch.

In this position I look after clients from an offer being agreed, all the way through to exchange and completion. At the same time I am studying by distance learning at the University of Estate Management for a BSc (Hons) in Building Surveying specialising in Estate Management.

I think for me the thing I enjoy the most about the property industry is the variety. In my role I come in to contact with people from all backgrounds; brokers, solicitors, investors, residential buyers and I enjoy the client contact.

At the weekends I enjoy walking and can often be found up a mountain. On the other hand I also have an eclectic taste in music and regularly love to attend live music whether it is a small gig or a large concert.

Tel: 0161 236 8606

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Georgia Hamill

Home Advisor

Originally from Bangor, Northern Ireland, I moved to Manchester two years ago and started with homes4u in June 2014. I look after our customers who are searching for property or have property to sell or rent. When I am not working I love keeping up to date with fashion and socialising with my friends.
I am currently studying for my NFOPP Technical Award Level 3 in Residential Lettings and Property Management. I also have a BTEC National Diploma in Business.

Tel: 0161 236 0202

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Sasha Mahdi

Home Advisor

I started with the company in July 2016. I am one of the team of Home Advisor's and look after clients on the rentals side of the business.

Tel: 0161 236 0202

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Ibe Mahmood

Viewings Representative

I joined homes4u in 2012. Based in the City Centre branch, I show prospective buyers and tenants around the properties we have available for sale and for rent.

Tel: 0161 236 0202

Todd Nelson

Viewings Representative

Joined homes4u in October 2015. Based in the City Centre branch on Saturdays and during peak periods, I show prospective buyers and tenants around the properties we have available for sale and for rent.

Tel: 0161 236 0202

Steve Curley

South Manchester Business Manager

Originally from Southport I moved to Manchester in 2006 after university. Early on in my working career I gained a high level of experience in customer services through retail and hospitality. I also spent a number of years working around television production and corporate film making.
I started with homes4u in 2008 as a Home Advisor in the Withington Branch before moving to Fallowfield and becoming the Branch Manager. In my current role I oversee all sales and rental activity in the South Manchester area.
I have studied Business, IT, Media, Photography and Film studies at AS & A2 levels. I also have a Higher National Diploma in Media Production.
I enjoy traveling and seeing new places, I’m an avid music fan who likes to attend live gigs. A regular gym goer, who also enjoys partaking in team events, I ‘try’ to attend as many matches as possible at Sale Sharks RFC

Tel: 0161 448 4805

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Antony Waring

Lettings Manager South Manchester

After leaving school I spent three years in college where I achieved a BTEC National Diploma in Sport & Exercise Science.
I then worked in several customer service based roles before entering into the property industry starting with homes4u in the City Centre Branch. I moved and became Branch Manager at Withington in 2015, a role I really enjoy. At the beginning of 2017, I moved back to where it all began to the City Centre Branch, this time as Branch Manager.
I have a Level 3 Diploma in the Letting of Residential Property & NFOPP Technical Award in Residential Letting and Property Management.
Outside the office I enjoy keeping fit, playing football and am an avid Manchester United fan.

Tel: 0161 236 8606

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Suzanne Davies

Office Manager and Lettings Coordinator

Originally from this area and now living in Cheshire. Started my property career with homes4u in 2011. I was based in Withington before moving to Fallowfield Branch in 2014. In my role I predominantly look after the lettings and the day to day running of the Fallowfield Branch.
I have the NFOPP Technical Award in Residential Lettings and Property Management, and NFOPP in Residential Sales.
I’m an avid gym user, who enjoys netball and socialising.

Tel: 0161 448 0090

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Danny Perrin

Sales Negotiator & Progressor

I started my career in the property industry in the spring of 2016 working as a Sales Negotiator in rural Somerset. I relocated to Manchester in 2017 which is when I joined homes4u as Sales Progressor and Negotiator in the South Manchester area. In my role I negotiate between buyers and the sellers, maintaining contact with all parties to ensure a speedy sale.
I love my role within the property industry and being an estate agent. I enjoy getting to know people, listening to their needs, and matching them with their ‘dream’ home. I am about to start my NVQ level 3 in Residential Sales and cannot wait to get stuck in and learn more.
Away from the office I enjoy playing Rugby Union and a beer or two afterwards. Due to being a long suffering Liverpool fan I often find myself catching up on MOTD on a Sunday before making the most of the day by going for a relaxing walk in the nearby countryside.

Tel: 0161 448 4805

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Shazia Bibi

Home Advisor

From Manchester, moved around a bit but I am now settled back in Manchester.
I have worked as a Home Advisor since joining homes4u in 2011, based in the City Centre, Withington and am now based in the Fallowfield Branch.
I have NFOPP Technical Awards in Residential Lettings and Management and in Residential Sales as well as a BA Hons in Law & English Literature from UCLAN
I love travelling to places of major cultural and historical significance, China and Russia being some of my most recent trips. I’m also an avid reader; a bit of a bookworm. Regular theatre goer who loves to socialise with people of different ages and backgrounds

Tel: 0161 448 0090

Courtney Thomas

Home Advisor

I have lived in Manchester since birth, with a mixed British and Jamaican background. After leaving school I went on to study an NVQ in Business Administration. After a short stint in accounts I decided to make my first move into the property industry. Upon starting I had no doubts that this was something I could strive and achieve in as I have a passion for the industry and providing great customer service.

I joined homes4u, Fallowfield in February 2017 as a Home Advisor and am now looking to progress my knowledge and career further by studying my NVQ in Residential Lettings and Property Management. Since moving to the property industry I have not wanted to look back. I love my job working with new people and finding them the perfect property whether that is for a short period of time or for their future.

Outside the office I am an avid gym user and love all kinds of sport, especially football. I have played for multiple girls football teams including Manchester United and Manchester City ladies and also had the honor to play for England’s Centre of excellence.

Tel: 0161 448 0090

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Matthew Butler

Home Advisor

Mainly worked in sales and customer service based roles before entering into the property industry. I joined homes4u in 2015 and as a Home Advisor I look to find clients their perfect new home either for sale or for rent.
Outside the office I enjoy going to the cinema, attending local gigs and I’m a big Manchester United fan.

Tel: 0161 448 0090

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Lily Jayne Maher

Home Advisor

I joined the team at the Fallowfield branch in January 2017 in the role of Viewings Representative. My role is to show potential buyers and tenants around our available properties. I have lived in Manchester the majority of my life and studied towards a degree in Psychology here at the University of Manchester. I have gained a high level of experience in customer service throughout the hospitality industry over a number of years, and decided to put my skills to better use by starting a career in property. In my spare time I like to go to the gym, mainly to sit in the Jacuzzi and people watch! I also enjoy shopping, going out with friends and travelling around the UK.

Tel: 0161 448 0090

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Matthew Massey

Home Advisor

I have four years experience within the industry having started in property back in 2013. I joined homes4u in December 2015 as a Home Advisor in the South Manchester Branch and have really enjoyed my time here.

I have found finding people somewhere to live to be particularly rewarding and love the fast pace of the property world. Outside of work I am a very active person. You could say I am a little bit of a thrill seeker and my hobbies include cycling, rock climbing, parachuting and deep sea diving.

Tel: 0161 448 0090

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Harley Spence

Viewing Representative

I started my career in the lettings industry in 2014, since then I have gained experience in various roles at homes4u such as home advisor, viewings representative and in sales progression.
As viewings representative for the South Manchester area, I conduct sales and rentals viewings and on many occasions I can be the first point of contact for many of our customers. Making a good first impression is something I really enjoy. The property industry is fun and fast paced which is an environment I thrive in.
Outside of work I play guitar in a band as well as regularly going to the gym!

Tel: 0161 448 0090

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Amber Hill

Mortgage and Protection Advisor

I started working in the property industry in 2011 as a mortgage and protection consultant. Over the six years I was in my previous post I was one of the top performers and left the company having passed levels one, two and three in the Certificate in Mortgage Advice and Practice qualifications.
I came on board with homes4u in July 2017 as a Mortgage and Protection Advisor through their partnership with Mortgage Advice Bureau. What I like most about working in the property industry is making the home buying process stress free for buyers. I love being able to find the best deals for people and save them money. Normally move in day is as exciting for me as it is for the buyers!
Outside of work I am a foody who loves to cook and try new restaurants. I have an unhealthy addiction to chai lattes and wine would be my tipple of choice. At home I have a nine month old baby boy so I spend a lot of my time out of work at soft play centres these days.

Tel: 0161 236 8606

Tarin Entwistle

Head of Tenancies

Originally from Greater Manchester and now living in Cheshire. Prior to starting with homes4u in 2015, I worked in the hospitality trade. During my time in hospitality I gained a wide knowledge of all aspects of business life, work ethic and great customer service skills. In my past employment I gained an NVQ level 3 in hospitality and I am currently studying for a degree in Business and Finance.
I really enjoy the property industry and in my role I look after the tenancy administration alongside and the day to day running of the Withington Branch. My out of work interests are family, social events, fitness, wine tasting clubs, charity work, property development.

Tel: 0161 448 4806

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Adele Halewell

Tenancy Administrator

Lived in Cheadle for my whole life and worked within sales and marketing industry for over 30 years. When I am not working I enjoy spending time with my two daughters and grandson.
I have worked in the property industry since 2009. My experience is predominantly in lettings but I do also get involved in sales.

Tel: 0161 448 4806

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Pete Groves

Tenancy Administrator

I’m Mancunian born and bred, with a proud Jamaican Heritage, raised to respect all people and be polite.
I’ve worked at the City Centre Branch since I started with homes4u in 2007, having previously worked in the retail sector for over 15 years. Good customer service has always been my priority.
As the branch Tenancy Administrator I liaise with landlords and tenants to make sure that all tenancy paperwork is completed swiftly and correctly.
If I am not in the office I can be found socializing with family & friends and watching my football club (MCFC). I also like travelling and generally having a good time.

Tel: 0161 448 4806

Andrew Harrison

Head of Property Management

I am a lifelong mancunian and I started my career in the letting and sales department at homes4u in 2001. It was when I moved to the Property Management team that I felt I had found my true vocation. I am an Accredited National Landlord Association Member and when not at work I like to spending time with my new family. I enjoying reading and do so every chance I get.
As the Head of Property Management my role is to maintain high levels of service in relation to repairs and tenancy turnarounds.

Tel: 0161 448 4800

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Keir Dawson

Portfolios Manager

I joined homes4u in 2016 as part of the compliance team, moving into my current role in 2017. Prior to this my experience was several years in Greater Manchester’s social housing sector including
Manchester City Council’s Anti-Social Behaviour Action Team between 2004 and 2007.
Your Housing Group (and formerly Harvest Housing Group) Community Safety Team between 2007 and 2014.
Law degree from the University of Leeds and currently studying for NFOPP Technical Award in Residential Lettings and Property Management
If I am not in the office I am doing lots of very interesting and exciting things, to many too mention!

Tel: 0161 448 4800

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Heather Harrington

Compliance Officer

I joined the property industry and homes4u in 2013 in the role of Property Manager after achieving a BSc (Hons) in Building Surveying at Salford University. As my homes4u career has progressed I have also successfully passed further industry qualifications. I now also hold the National Federation of Property Professionals (NFOPP) Technical Award Level 3 in Residential Lettings and Property Management.

This qualification has set me in good stead for my current role which I moved into in 2017 to Compliance Officer. My role has been created within our property management department to ensure that homes4u offers the best possible service to its clients and tenants. I enjoy being able to help customers by offering advice on keeping up-to-date with these ever-growing set of rules and regulations that govern our sector.

In my time outside of work I enjoy socialising with friends when I get the opportunity. I have a still very recent addition to the family in my gorgeous toddler that keeps me busy and on my toes!

Tel: 0161 448 4800

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Andrew Brownlee

Property Manager

I have worked in the property industry since 2009 and joined homes4u as a Property Manager in 2012. I hold a Dip DEA, BSc Electrical Engineering from Salford University and a NFOPP Technical Award Level 3 in Residential Lettings and Property Management. I am a long suffering Sunderland supporter and financial backer to two daughters, who likes punk rock and politics. As a former restaurant owner I like wining and dining.
As part of the team of Property Managers, I manage a portfolio of both residential and commercial properties.

Tel: 0161 448 4800

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Andrew Moran

Property Manager

Before moving to Manchester several years ago, I attended Newcastle University where I achieved a BA Hons in Geography and Planning. After leaving university I worked in various customer service roles before joining the Property Management team at homes4u in 2016. As one of the team of property managers I look after a portfolio of properties to ensure high levels of customer service for our managed tenants and landlords.

Tel: 0161 448 4800

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Emma Beecroft

Property Manager

Fell into block management after managing commercial office space in Manchester. I have specialised in block management for about 9 years but also now look after a portfolio of in residential houses all over the northwest. I’m a big animal lover (especially of my big fat cat), like seeing live bands, going to festivals, particularly wine festivals, and visiting cities abroad - and their zoos, of course!

Tel: 0161 448 4800

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Christina Smyth

Property Manager

I joined the property management team at homes4u at the end of 2016 with four years previous experience within property management. My role at homes4u involves looking after a portfolio of properties and ensuring a high level of service to both landlords and tenants. Originally I am from Liverpool but have lived in Manchester for the last seven years. In my spare time I enjoy spending time with my children and traveling.

Tel: 0161 448 4800

Tracey Davies

Property Manager

I recently re-joined the Property Management team at homes4u. AS one of the team of property managers I am responsible for a portfolio of our managed properties. I am currently studying for the NFOPP level 3 Qualification in Residential Lettings and Property Management

Tel: 0161 448 4800

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Charlotte Hipkiss

Property Administrator

I joined homes4u in 2013 and have held positions as a Viewings Representative, Home Advisor and most recently Property Manager.
After recently returning to University I now work on a part time basis between the Sales and Lettings, and Property Management Departments.

Tel: 0161 448 4800

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James McAteer

Property Accounts Manager

Originally from Coventry I settled in Manchester in 2011, but still visit my home town on special occasions! I am a keen traveller, Sci Fi/Film geek and Bake-Off addict
Professionally I come from a Customer Service background, but I always wanted to work within the property industry. I joined homes4u in 2012 as Deposits Administrator and progressed to my current role as Property Accounts Manager. During my time with the company I have completed the NFOPP Technical Award Level 3 in Residential Lettings and Property Management

Tel: 0161 448 4802

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Kelly Frangleton

End of Tenancy Co-ordinator

Originally from Hull but now settled in Manchester I love the city and never want to leave. I keep myself busy out of work and am an avid Take That fan
I started at homes4u in 2015 and as End of Tenancy Co-ordinator I liaise with our managed tenants, landlords and the relevant deposit schemes when tenancies come to an end.

Tel: 0161 448 4802

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Michelle Brobbin

Arrears Administrator

For the most part of my career I worked in the department of Work and Pensions as an Admin Officer, processing various benefits and appeals for just over twelve years. In my role as Arrears Administrator at homes4u, I manage rent and service charge arrears for the property management portfolio as well as chase outstanding payments with tenants and guarantors. In my time outside of the office I enjoy shopping, eating out and watching films.

Tel: 0161 448 4802

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Andrew Mellor

Digital and Social Media Marketing Co-ordinator

I am Manchester bred, but love to travel and experience new cultures, expand my horizons. I spent six months living and working in Beijing and three months in Barcelona before returning to start a career in the marketing industry.
I joined the company in September 2015 in the newly created role of Digital and Social Media Co-ordinator. My role involves updating and monitoring the company social media accounts and writing/implementing e-marketing campaigns.
Out of the office my usual week will normally involve a mixture of 5 a side football, the gym, spending time with friends over a few drinks, and a weekend trip to see the boys at the Theatre of Dreams, keeping the faith through thick and thin!

Tel: 0161 448 4808

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Shaun Daniels

Digital and Social Media Assistant

I joined homes4u in February of 2017 as a Digital and Social Media Assistant as part of The Juice Academy apprenticeship program. My role is to be the voice of the company online and manage the overall digital presence of homes4u across our social media accounts. In my spare time I enjoy going out with friends to catch-up over a few drinks or playing video games, spending time with loved ones, going to the gym and tinkering with computers.

Tel: 0161 448 4808

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Doug Mingle

Finance Assistant

Over 20 years working in finance departments, I joined homes4u in 2011. As Finance Assistant I handle the business accounts.
Privately I enjoy participating in sporting activities such as football and cricket as well as maintaining my own physical fitness. My interests include science, history and politics.
Currently I am studying toward AAT Qualification – Level 3, BTEC National at the North Trafford College, Certified training in RSA-Information technology

Tel: 0161 448 4818

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Sangeeta Sharma

Payroll and Finance Clerk

After finishing my qualifications in accountancy, in 1982, I started working
In Chartered Accountants’ firms as a Trainee Chartered Accountant. I spent six years in London before settling back in South Manchester. I have worked in a wide range of industries and have been with homes4u since 2012.
Accountancy Foundation Qualification, MAAT- Association of Accounting Technicians Qualification with overall Credit Pass and
Distinction in Financial Accounting. I am a member of this association and have
been a member for the last 27 years, Sage 50 Accounts Course, Computer ECDL full Course.
Outside the office I keep busy with zumba, tennis, travelling, reading news and accounting technician journals, watching Bollywood movies, disco dancing and going to restaurants.

Tel: 0161 448 4818