Staff Profiles

Carolyn Mellor

Owner and MD

With my roots in retail I bring an eye for detail and a passion in customer service to the property industry. Creating a well trained team with a single vision and desire to be the best is my measure of success.
My experience of opening the first Dorothy Perkins in Northern Ireland and then a further 9 before moving to England to be responsible for multi sites in the North West has given me the knowledge required to run a business and understand the need for strong procedures and measuring performance.
Being part of a unique book club of entrepreneurial females who meet once a month in various restaurants around Manchester provides me with a welcome laugh at life. I live in the city centre and am spoilt for choice for theatres and entertainment…….and the great thing is I can walk home afterwards!

Ann Durrell

Director of Development

I fell into the property industry by accident in 1998 when I was looking for a temporary job after finishing sixth form college. I must have found my vocation as I have been in the industry ever since, the majority of it with homes4u.

My experience with homes4u spans from home advisor level to Branch management and I have spent time in the sales and rentals departments in the City Centre, Withington and Altrincham.

In 2015 I moved into the executive team as Director of Development. My role is really varied and involves developing policies and procedures, marketing (digital and off line), event management systems and IT amongst many other things.

I hold NFOPP Technical Award Level 3 in Residential Lettings and Property Management and Residential Sales. NVQ in Residential Lettings and Property Management. More recently I have completed a professional 10 week course in Search and Social Media at Salford University as well as short courses in digital marketing and social media.

When I am not working I write theatre reviews for a website and enjoy hanging out with my friends and family. I have also recently taken up trampolining keep fit which is interesting!

Matthew Cotton

Director of Finance

Originally from North Manchester I joined homes4u in 2000, working in the property management and lettings departments before moving in the property accounts department.
In my role as Director of Finance I handle the business’s financial planning and budgeting, developing financial procedures and systems, and oversee the financial team.
I am a committee member of Edenfield Cricket Club and also the 2nd II captain for the 2016 season.

Antony Waring

City Centre Branch Manager

After leaving school I spent three years in college where I achieved a BTEC National Diploma in Sport & Exercise Science.
I then worked in several customer service based roles before entering into the property industry starting with homes4u in the City Centre Branch. I moved and became Branch Manager at Withington in 2015, a role I really enjoy. At the beginning of 2017, I moved back to where it all began to the City Centre Branch, this time as Branch Manager.
I have a Level 3 Diploma in the Letting of Residential Property & NFOPP Technical Award in Residential Letting and Property Management.
Outside the office I enjoy keeping fit, playing football and am an avid Manchester United fan.

Tel: 0161 236 8606

John Temperton

Senior Sales Negotiator and Valuer

Profile coming soon

Tel: 0161 236 8606

Jacqueline Rattray

Sales Negotiator & Progressor

Profile coming soon!

Tel: 0161 236 8606

Georgia Hamill

Home Advisor

Originally from Bangor, Northern Ireland, I moved to Manchester two years ago and started with homes4u in June 2014. I look after our customers who are searching for property or have property to sell or rent. When I am not working I love keeping up to date with fashion and socialising with my friends.
I am currently studying for my NFOPP Technical Award Level 3 in Residential Lettings and Property Management. I also have a BTEC National Diploma in Business.

Tel: 0161 236 0202

Sasha Mahdi

Home Advisor

I started with the company in July 2016. I am one of the team of Home Advisor's and look after clients on the rentals side of the business.

Tel: 0161 236 0202

Pete Groves

Tenancy and Office coordinator City Branch

I’m Mancunian born and bred, with a proud Jamaican Heritage, raised to respect all people and be polite.
I’ve worked at the City Centre Branch since I started with homes4u in 2007, having previously worked in the retail sector for over 15 years. Good customer service has always been my priority.
As the branch Tenancy Administrator I liaise with landlords and tenants to make sure that all tenancy paperwork is completed swiftly and correctly.
If I am not in the office I can be found socializing with family & friends and watching my football club (MCFC). I also like travelling and generally having a good time.

Tel: 0161 236 0202

Ibe Mahmood

Viewings Representative

I joined homes4u in 2012. Based in the City Centre branch, I show prospective buyers and tenants around the properties we have available for sale and for rent.

Tel: 0161 236 0202

Todd Nelson

Viewings Representative

Joined homes4u in October 2015. Based in the City Centre branch on Saturdays and during peak periods, I show prospective buyers and tenants around the properties we have available for sale and for rent.

Tel: 0161 236 0202

Steve Curley

South Manchester Business Manager

Originally from Southport I moved to Manchester in 2006 after university. Early on in my working career I gained a high level of experience in customer services through retail and hospitality. I also spent a number of years working around television production and corporate film making.
I started with homes4u in 2008 as a Home Advisor in the Withington Branch before moving to Fallowfield and becoming the Branch Manager. In my current role I oversee all sales and rental activity in the South Manchester area.
I have studied Business, IT, Media, Photography and Film studies at AS & A2 levels. I also have a Higher National Diploma in Media Production.
I enjoy traveling and seeing new places, I’m an avid music fan who likes to attend live gigs. A regular gym goer, who also enjoys partaking in team events, I ‘try’ to attend as many matches as possible at Sale Sharks RFC

Tel: 0161 448 4805

Byron Manning

Senior Sales Negotiator and Valuer

Profile coming soon!

Tel: 0161 448 4805

Suzanne Davies

Office Manager and Lettings Coordinator

Originally from this area and now living in Cheshire. Started my property career with homes4u in 2011. I was based in Withington before moving to Fallowfield Branch in 2014. In my role I predominantly look after the lettings and the day to day running of the Fallowfield Branch.
I have the NFOPP Technical Award in Residential Lettings and Property Management, and NFOPP in Residential Sales.
I’m an avid gym user, who enjoys netball and socialising.

Tel: 0161 448 0090

Shazia Bibi

Home Advisor

From Manchester, moved around a bit but I am now settled back in Manchester.
I have worked as a Home Advisor since joining homes4u in 2011, based in the City Centre, Withington and am now based in the Fallowfield Branch.
I have NFOPP Technical Awards in Residential Lettings and Management and in Residential Sales as well as a BA Hons in Law & English Literature from UCLAN
I love travelling to places of major cultural and historical significance, China and Russia being some of my most recent trips. I’m also an avid reader; a bit of a bookworm. Regular theatre goer who loves to socialise with people of different ages and backgrounds

Tel: 0161 448 0090

Poppy Lockwood

Home Advisor

Originally from Middlesbrough, settled in Manchester after University where I gained a BA Hons Philosophy at MMU / NEBOSH General Certificate.
I started with homes4u in 2015 as a Viewings Representative and in 2016 I made the move to Home Advisor. As part of the Lettings Team I help landlords who have a property to let and customers who are looking for a property to rent.
I am currently studying for NFOPP in Residential Lettings and Property Management. Outside work, i’m a Golfer and like socialising with friends.

Tel: 0161 448 0090

Matthew Butler

Home Advisor

Mainly worked in sales and customer service based roles before entering into the property industry. I joined homes4u in 2015 and as a Home Advisor I look to find clients their perfect new home either for sale or for rent.
Outside the office I enjoy going to the cinema, attending local gigs and I’m a big Manchester United fan.

Lily Jayne Maher

Home Advisor

I joined the team at the Fallowfield branch in January 2017 in the role of Viewings Representative. My role is to show potential buyers and tenants around our available properties. I have lived in Manchester the majority of my life and studied towards a degree in Psychology here at the University of Manchester. I have gained a high level of experience in customer service throughout the hospitality industry over a number of years, and decided to put my skills to better use by starting a career in property. In my spare time I like to go to the gym, mainly to sit in the Jacuzzi and people watch! I also enjoy shopping, going out with friends and travelling around the UK.

Tel: 0161 448 0090

Melissa Royle

Viewing Representative

I joined homes4u in October 2016. My role is to show potential buyers and tenants around our available properties, I work every Saturday and during the week when the diary is busy! Out of work, I am in my second year of university studying for a Law LLB degree. I like to dance and I am working towards the Allied Dance Association Associate award, which will make me a qualified dance teacher!

Tel: 0161 448 0090

Tarin Entwistle

Office Manager and Tenancy Coordinator

Originally from Greater Manchester and now living in Cheshire. Prior to starting with homes4u in 2015, I worked in the hospitality trade. During my time in hospitality I gained wide knowledge of all aspect of business life, work ethic and great customer service skills. In my past employment I gained an NVQ level 3 in hospitality and I am currently studying for a degree in Business and Finance.
I really enjoy the property industry and in my role I look after the tenancy administration alongside and the day to day running of the Withington Branch. My out of work interests are family, social events, fitness, wine tasting clubs, charity work, property development.

Tel: 0161 448 4806

Adele Halewell

Lettings Administrator

Lived in Cheadle for my whole life and worked within sales and marketing industry for over 30 years. When I am not working I enjoy spending time with my two daughters and grandson.
I have worked in the property industry since 2009. My experience is predominantly in lettings but I do also get involved in sales.

Tel: 0161 448 4806

Helen Sutton

Lettings Administrator

After several years working in HR, I decided to move into the property industry five years ago and really enjoy it. I started with homes4u at the Altrincham Branch in 2014 and moved into the South Manchester Tenancy Team in April 2017.
As Lettings Administrator, my role mostly involves interacting with prospective tenants and our landlords. Outside work I like to spend as much time as possible with family, including my grandson.

Tel: 0161 448 4806

Andrew Harrison

Head of Property Management

I am a lifelong mancunian and I started my career in the letting and sales department at homes4u in 2001. It was when I moved to the Property Management team that I felt I had found my true vocation. I am an Accredited National Landlord Association Member and when not at work I like to spending time with my new family. I enjoying reading and do so every chance I get.
As the Head of Property Management my role is to maintain high levels of service in relation to repairs and tenancy turnarounds.

Tel: 0161 448 4800

Keir Dawson

Portfolios Manager

I joined homes4u in 2016 as part of the compliance team, moving into my current role in 2017. Prior to this my experience was several years in Greater Manchester’s social housing sector including
Manchester City Council’s Anti-Social Behaviour Action Team between 2004 and 2007.
Your Housing Group (and formerly Harvest Housing Group) Community Safety Team between 2007 and 2014.
Law degree from the University of Leeds and currently studying for NFOPP Technical Award in Residential Lettings and Property Management
If I am not in the office I am doing lots of very interesting and exciting things, to many too mention!

Tel: 0161 448 4800

Andrew Brownlee

Property Manager

I have worked in the property industry since 2009 and joined homes4u as a Property Manager in 2012. I hold a Dip DEA, BSc Electrical Engineering from Salford University and a NFOPP Technical Award Level 3 in Residential Lettings and Property Management. I am a long suffering Sunderland supporter and financial backer to two daughters, who likes punk rock and politics. As a former restaurant owner I like wining and dining.
As part of the team of Property Managers, I manage a portfolio of both residential and commercial properties.

Tel: 0161 448 4800

Andrew Moran

Property Manager

Before moving to Manchester several years ago, I attended Newcastle University where I achieved a BA Hons in Geography and Planning. After leaving university I worked in various customer service roles before joining the Property Management team at homes4u in 2016. As one of the team of property managers I look after a portfolio of properties to ensure high levels of customer service for our managed tenants and landlords.

Tel: 0161 448 4800

Emma Beecroft

Property Manager

Fell into block management after managing commercial office space in Manchester. I have specialised in block management for about 9 years but also now look after a portfolio of in residential houses all over the northwest. I’m a big animal lover (especially of my big fat cat), like seeing live bands, going to festivals, particularly wine festivals, and visiting cities abroad - and their zoos, of course!

Tel: 0161 448 4800

Lynn Heywood-Lane

Property Manager

I have over 21 years experience in the property industry and joined the team at homes4u in 2012. Mancunian born and bred, I recently moved to the edge of the Peak District where I enjoy walking the dog in the countryside!
During my years in the industry I have worked in Manchester and Leeds including time at a local housing association specialising in dealing with problem tenants and tenancy compliance issues. During my time at homes4u I have completed the NFOPP Level 3 Technical Award Level 3 in Residential Property Management and Lettings. In my current role at homes4u I manage a portfolio of properties ensuring a high level of service to landlords and tenants.

Tel: 0161 448 4800

Christina Smyth

Property Manager

I joined the property management team at homes4u at the end of 2016 with four years previous experience within property management. My role at homes4u involves looking after a portfolio of properties and ensuring a high level of service to both landlords and tenants. Originally I am from Liverpool but have lived in Manchester for the last seven years. In my spare time I enjoy spending time with my children and traveling.

Tel: 0161 448 4800

Karen Everall

Property Manager

I started working in housing in 1996 and have worked for two Housing Associations. I have carried out various roles in housing – Admin Assistant, Housing Assistant, Housing Officer, Property Surveyors Manager and Contact Centre Manager.

My experience stands me in good stead for my role at homes4u where I manage a portfolio of properties across Manchester. My role involves liaising with tenants and landlords, where I carry out property inspections, arrange repairs where required, and undertaking move out inspections. In 2010, I gained a degree in Housing Studies.

I love working in the property industry because I enjoy meeting customers and helping them in any way I can. I like the fact that no two days are ever the same and I never know what awaits me when I come into work. When I’m not working at homes4u, you can normally find me cycling, which is my preferred mode of transport, or holidaying somewhere exotic!

Tracey Davies

Property Manager

I recently re-joined the Property Management team at homes4u. AS one of the team of property managers I am responsible for a portfolio of our managed properties. I am currently studying for the NFOPP level 3 Qualification in Residential Lettings and Property Management

Charlotte Hipkiss

Property Administrator

I joined homes4u in 2013 and have held positions as a Viewings Representative, Home Advisor and most recently Property Manager.
After recently returning to University I now work on a part time basis between the Sales and Lettings, and Property Management Departments.

Tel: 0161 448 4800

James McAteer

Property Accounts Manager

Originally from Coventry I settled in Manchester in 2011, but still visit my home town on special occasions! I am a keen traveller, Sci Fi/Film geek and Bake-Off addict
Professionally I come from a Customer Service background, but I always wanted to work within the property industry. I joined homes4u in 2012 as Deposits Administrator and progressed to my current role as Property Accounts Manager. During my time with the company I have completed the NFOPP Technical Award Level 3 in Residential Lettings and Property Management

Tel: 0161 448 4802

Kelly Whitehand

End of Tenancy Co-ordinator

Originally from Hull but now settled in Manchester I love the city and never want to leave. I keep myself busy out of work and am an avid Take That fan
I started at homes4u in 2015 and as end of Tenancy Co-ordinator I liaise with our managed tenants, landlords and the relevant deposit schemes when tenancies come to an end.

Tel: 0161 448 4802

Sagar Loomba

Property Accounts Assistant

I joined homes4u in July of 2016 as Property Accounts assistant, some of the areas I’m responsible for include Posting rents, direct debits, landlord statements. I have a BA HONS in Business management and I’m currently studying ACCA. In my spare time I play football and go to the gym.

Tel: 0161 448 4802

Michelle Brobbin

Arrears Administrator

For the most part of my career I worked in the department of Work and Pensions as an Admin Officer, processing various benefits and appeals for just over twelve years. In my role as Arrears Administrator at homes4u, I manage rent and service charge arrears for the property management portfolio as well as chase outstanding payments with tenants and guarantors. In my time outside of the office I enjoy shopping, eating out and watching films.

Tel: 0161 448 4802

Andrew Mellor

Digital and Social Media Marketing Co-ordinator

I am Manchester bred, but love to travel and experience new cultures, expand my horizons. I spent six months living and working in Beijing and three months in Barcelona before returning to start a career in the marketing industry.
I joined the company in September 2015 in the newly created role of Digital and Social Media Co-ordinator. My role involves updating and monitoring the company social media accounts and writing/implementing e-marketing campaigns.
Out of the office my usual week will normally involve a mixture of 5 a side football, the gym, spending time with friends over a few drinks, and a weekend trip to see the boys at the Theatre of Dreams, keeping the faith through thick and thin!

Tel: 0161 448 4808

Doug Mingle

Finance Assistant

Over 20 years working in finance departments, I joined homes4u in 2011. As Finance Assistant I handle the business accounts.
Privately I enjoy participating in sporting activities such as football and cricket as well as maintaining my own physical fitness. My interests include science, history and politics.
Currently I am studying toward AAT Qualification – Level 3, BTEC National at the North Trafford College, Certified training in RSA-Information technology

Tel: 0161 448 4818

Sangeeta Sharma

Payroll and Finance Clerk

After finishing my qualifications in accountancy, in 1982, I started working
In Chartered Accountants’ firms as a Trainee Chartered Accountant. I spent six years in London before settling back in South Manchester. I have worked in a wide range of industries and have been with homes4u since 2012.
Accountancy Foundation Qualification, MAAT- Association of Accounting Technicians Qualification with overall Credit Pass and
Distinction in Financial Accounting. I am a member of this association and have
been a member for the last 27 years, Sage 50 Accounts Course, Computer ECDL full Course.
Outside the office I keep busy with zumba, tennis, travelling, reading news and accounting technician journals, watching Bollywood movies, disco dancing and going to restaurants.

Tel: 0161 448 4818

Shaun Daniels

Digital and Social Media Assistant

I joined homes4u in February of 2017 as a Digital and Social Media Assistant as part of The Juice Academy apprenticeship program. My role is to be the voice of the company online and manage the overall digital presence of homes4u across our social media accounts. In my spare time I enjoy going out with friends to catch-up over a few drinks or playing video games, spending time with loved ones, going to the gym and tinkering with computers.

Tel: 0161 448 4808