As you’re probably aware lots of businesses have made changes to the way they work and we’re no different.
We’ve made changes to the way we’re working for the short and long term. Our remote viewings with tenants have been a large success and are still going strong. Feedback from a recent survey stated 20% of people would rather attend a virtual viewing than a home tour. It sounds like remote viewings will be here to stay.
However, as the situation changes we want to give you the confidence and peace of mind to use our services. You can rest assured knowing:
- Our industry knowledge is up-to-date and we’re on hand to answer any questions you might have.
- We’re keeping a close eye on the ever-changing situation and following guidelines.
- We’re making it as safe as possible for people to buy and sell homes and offering tenants alternative ways to view their new homes.
Know your rights
Things have changed for both tenants and landlords alike over the past couple of months, also important to know both your obligations and rights.
For the most up-to-date information check the below websites out, or speak to the team who are on hand to answer any questions you may have.
- Covid-19 and renting: guidance for landlords, tenants and local authorities
- Live updates are regularly posted on the Ministry of housing, communities and Local Govt Twitter: https://twitter.com/mhclg
End of Tenancy Agreements
We have over 30 years of experience dealing with deposits and end of tenancies. It’s important for both landlords and tenants to understand the processes for when a tenancy agreement ends.
Throughout the years we have perfected the process to make the end of tenancy run as smoothly as possible. Our specialists look after landlords at the end of agreements, ensuring that everything is settled and processed correctly and efficiently.
Tenant Deposit Management
Deposits must be protected with government-regulated schemes in-line with current legislation, it’s up to landlords and/or their agents to handle deposits correctly and that they’re dealt with in good time. Our team of specialists can help answer any questions and manage this part of being a landlord for you.
We can also guide you on what’s classed as fair wear and tear, deposit claims, repairs and all things that ensure the property is in the best condition for your next tenant.
What’s classed as fair wear and tear?
When deciding fair wear and tear the following has to be taken into consideration.
- Length of tenancy
- Number and ages of tenants
- Condition and age of item at commencement
- Average useful lifespan of the item
- Reasonable usage of the item
Wear and tear can be a subjective term, however, under current regulations, it’s becoming clearer. A good gauge is being logical and assessing whether any damage could be caused if you were to live there during the same period. After an allowance has been made for fair wear and tear, anything above this is classed as damage. The next step is understanding if the responsibility lies with the tenant. If it does, the three courses of action are – repair, replace and compensate.
We can help you differentiate between damage and fair wear and tear and advise you on the next steps.
With over 30 years of experience looking after both tenants and landlords, you can rest assured that you’re in safe hands. Head over to our Landlord Services page to hear from our team.